Click on one of our most common questions below to view the answer.

Can I purchase BMW Insured Emergency Service if I do not have an existing Policy?

Yes. The price is €179.12 for 12 months cover. If you wish to take out this cover please contact BMW Insured Emergency Service on 1800 980 600. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.

How long will BMW Insured Emergency Service cover me for?

Your BMW Insured Emergency Service cover will last for 12 months from the day it commences.

How do I know whether I have an existing BMW Emergency Service Policy?

Provided your BMW bike was registered from new in the Republic of Ireland and not imported, you are automatically entitled to two years BMW Insured Emergency Service cover from the date of first registration. BMW Insured Emergency Service is also included within a valid BMW Extended Warranty or Approved Used Bike Warranty. If you are still unsure whether you have a current policy, please call the BMW Warranty Services team on 1800 980 600. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.

If I have BMW Insured Emergency Service already will I receive notification about renewing my cover before it expires?

Yes, you will receive a postal reminder from BMW Insured Emergency Service one month prior to your expiry date. If you are unsure when your policy expires, please call BMW Insured Emergency Service on 1800 980 600. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.

If I arrange BMW Insured Emergency Service today, when does the cover start?

Cover will commence 24 hours following your instruction, subject to payment authorisation.


If you have an existing BMW Insured Emergency Service policy, cover begins from the expiry date of your current policy.

Will the policy cover anyone who rides the bike?

The policy covers your BMW bike; therefore any rider will receive assistance if required.

Is cover transferable to another bike?

No, cover is not transferable between bikes, although if you sell your BMW bike privately then you are able to register the policy to the new owner should you so wish.

What do I do if I need assistance?

Should you require to use BMW Insured Emergency Service, call the emergency freephone number 1 800 409 900 from the within the Republic of Ireland, or  00353 1 637 3608 from abroad.

Is there a discount if I own more than one BMW bike?

No, unfortunately there are no discounts available.

Am I covered for all faults?

We offer assistance for most eventualities. Please refer to the Policy Documentation for full terms and conditions.

What happens if my BMW bike needs to go into an Authorised BMW Dealer or BMW Service Authorised Workshop?

We will keep you mobile in the most appropriate manner to your circumstances, if a replacement bike is required we will arrange this for two working days. The duration is extended if you require assistance in Continental Europe.

Can I expect any assistance if I have a BMW Motorrad Insured Warranty policy but opt not to include BMW Insured Emergency Service in my policy?

Yes. A facility for Repulic of Ireland roadside recovery only - Warranty Assist - is included with BMW Motorrad Insured Warranty.


Please note that this service is limited to recovery to the nearest dealer within the Republic of Ireland only and is not a replacement for the full assistance services and benefits provided by BMW Insured Emergency Service at home, elsewhere or on the road in the Republic of Ireland, the UK and Continental Europe. BMW Insured Emergency Service cover is available as an option with all BMW Motorrad Insured Warranty policies.

How do I purchase BMW Insured Emergency Service?

To arrange BMW Insured Emergency Service please call 1850 940 600. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.

Alternatively, if you are renewing your BMW Insured Emergency Service - or purchasing it in conjunction with BMW Insured Warranty - you can purchase it via our online facility.

Please note that to proceed with an online quotation you will need your vehicle registration and the PIN included with your Emergency Service renewal or Insured Warranty invitation letter.

What are the terms and conditions of the Emergency Service policy?

Should you require a copy of the BMW Insured Emergency Service policy terms and conditions please call the BMW Insured Warranty Services on 1800 980 600. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.